To make sure you receive the email, add to your address book or safe senders list to ensure our messages are delivered directly to your inbox. Q: What should I do if I can't remember my password?Ī: Retrieve your VIP Players Club password. Entry data will not be transferred if you create a new account. Do not create a new account with a new email address because all previously entered ticket information will remain linked to the old email address. What should I do?Ī: If you can't remember the email address you used to register for the VIP Players Club, please contact the Pennsylvania Lottery at 1-80 to determine the correct email address. Q: I typed my email address incorrectly and I'm not able to log in. Click on “Save Changes” when you're finished. Then go to “My Profile” and change the email address where indicated. Log in using your old email address and password. Q: Can I change the email address that I use to log in?Ī: Yes.

Then click on “My Profile” to make changes to your personal information. Q: How do I update personal information that I submitted when I registered for the VIP Players Club?Ī: Go to the VIP Players Club and log in with your current email address and password. FAQs Questions About Your Pennsylvania Lottery VIP Players Club

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